Intelligence-driven patient
engagement
Our experts have direct experience working with patients and carers and of building unique patient engagement platforms
Through depth of understanding, we find solutions that make a real difference to people’s lives
Our journey starts with insight into the problems faced by our clients and the patients they serve
Intelligence
Intelligence derived from the research we conduct, shapes the platform from which to build our patient centred solutions are built
We utilise both customer data supplemented with our own patient research to better understand the patient’s reality
Co-Creation
We do not assume to know it all and actively promote co-creation in the solutions we bring
We work with clients and their users (healthcare teams, patients and care givers) to co-create and co-develop patient engagement solutions based upon user insight and priorities of underlying needs
Strategic Design
EL8 Consulting specialise in the development of multi-channel content strategies that best addresses the patient need and business objectives
We leverage and integrate new technologies where it they have the greatest impact and/or enhance the patient experience
Quality
We incorporate full user centred design processes to pilot and test the programme prior to rollout. We incorporate Total Quality Management processes to continuously improve the performance of our programmes from Day 1
We proactively assess performance and suggest improvements via a dedicated project manager. Reports and dashboards deliver programme performance metrics at your finger-tips